Frequently Asked Questions

Does the resort have free wi-fi?

Yes the resort does have free Wi-Fi.

Do the apartments have air conditioning?

Yes all our apartments do have air conditioning.

Are the apartments serviced daily?

Our apartments are not serviced daily as we are self-contained apartments, bookings of 8 nights or more receive a mid-stay service. If you do wish to have a daily service it can be arranged for a fee.

Does the resort supply amenities?

As we are self-contained apartments a small starter pack is provided with a few essential items to get you through the first day or so. These items are not replenished during the stay.

What is your child policy?

0-2 Years inclusive FOC when using existing bedding. Cot hire available – charges do apply.
3 Years + adult rates apply.

Do you have cot hire?

Yes we do. Cot hire is 1 – 3 nights is $55 total, 4 – 7 nights is $80 total, 8 nights + is $80 + $6 per night.

Do you have safe secure parking?

Yes we do have free safe secure undercover parking.

Is your reception open 24 hours?

We do not have a 24 hour reception desk. If you do require after-hours check in please contact us directly to arrange prior to arrival.

What time is check-in?

Check in time is 2:00pm. If you would like to discuss an earlier check-in time please contact us directly to arrange prior to arrival.

What time is check-out?

Check out time is 10:00am. If you would like to discuss a later check-out time please contact us directly to arrange prior to departure.

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Please be advised of ongoing building maintenance works. Scaffolding will be built up above the retail shops as well as around the building on level 2 for Reflections Tower Two. Works will take place during weekdays and there may be some noise disturbance. We apologise for any inconvenience this may cause and thank you for your understanding.